Air Canada Sucks
Over the course of the summer I hardly published a thing on this site, in part cause I was really busy with work, but also because most of the blog posts I wanted to write had the word "sucks" in the title. I didn't want my blog to convey the idea that the summer sucked, cause in fact it was the opposite, one of the best summers I've had in a while. So now that I'm making an effort to write more regularly, I'm gonna post some of my "sucks" posts stored from the past couple of months.
As part of the work I was doing this Summer I traveled to Vancouver to meet with a few clients and run a few workshops. The following post was written on AC 101 Toronto to Vancouver.
It's been years since I've flown Air Canada. I long ago swore off this forsaken airline. I remember the good ole days of Wardair and even Canadian. Recently I've had the pleasure to fly Porter Airlines. I've heard about how bad Air Canada has become, yet I was still surprised at just how horrific the experience has been.
It seems their new slogan is "we're not happy until you're not happy".
Every single Air Canada employee encountered, whether at the check-in, at the gate, or on the plane, are totally miserable and sporting an entirely surly attitude.
The plane itself starts to taxi towards the runway, and then they discover there is a technical problem with the aircraft. Don't they ever check these things before-hand? Why do they find things wrong at the last moment? So we go back to the gate, and spend an hour waiting first for a mechanic to come, assess the part is broken, call for its replacement, wait for the part to be delivered, then installed, and then wait for the fuel truck to top us off again.
Nobody on the plane seems to be enjoying the experience. Except for the couple that can't get enough of each other's saliva.
The plane as a whole is filthy. Garbage in the seat pockets, trash on the floor. The mood does lighten as the liquor and beer flows, but that doesn't help me much.
Stewardess wakes up dude to ask if he wants his newspaper recycled. He's not happy.
The TVs on the plance cycle through endless advertisments and lame air canada messages. The headphones don't work. I can't even see over the fat head in front of me.
The food that is offered for sale is junk. I'm glad I brought my own.
The air attendants bicker with each other as they bring the carts around. Why would you continue to work a job that clearly makes you miserable? The plane itself stinks like the worst perfume. I take refuge in my own armpits as a less pungent smell.
Listening to a podcast on the future of air travel. The day of reckoning is coming.
ACTV has more ads than content. They should pay us to watch this shit.
Business news had a piece in favour of ACTA, with all sorts of CEOs and Chamber of Commerce fucks yet not a single voice in opposition. Granted business journalism is the furthest thing from, but still, at least make an effort to give some balance.
Why is it that the space in airplanes is getting smaller just as people are getting fatter. Maybe 3 out of 4 passengers are visibly overweight.
Get rid of first class and force airline travel to be egalitarian.
Again, I wonder, why would people work for Air Canada? So you can travel on the cheap? Why should we have to pay for your travel jones. Change your fucking attitude or change your career.
The movie screened was so formulaic that sound was not required to follow and understand. Unfortunately the flight was the same, a thoroughly miserable experience that was all too predictable. How can this airline survive?







It really sucks
International flights are not so bad. But I have notice that the staff quality has gone form great to poor.
Their aeroplan program is a joke. For most places you need to book your flight a year in advance.
Air Canada is not caring much about all of that cause they are clearly monopolizing the business.
Expect to get worse.
I think it mostly depends on which route you're taking
I fly the Montreal to Toronto trip quite frequently, and the majority of staff on those trips are pleasant enough. I definitely find that their planes are becoming quite filthy, but mostly on their older pre-upgraded fleet. On a handful of my routes to Toronto we end up on the newly outfitted planes with all the bells and whistles.. but they might have cut that project a while back due to the ever increasing fuel costs.
Or perhaps the AC experience is only tolerable for short durations ;-)
Canadian
I, too, remember Canadian. I had the privilege of flying Canadian Business Class once. Those really were the days. Read this article at the NY Times, I just about spat out my coffee when I got to the line about them serving crepes on the plane in days gone by: http://www.nytimes.com/2008/09/14/travel/14Airline.html?_r=1&oref=slogin
I've never had a really bad
I've never had a really bad experience with AC, actually, but then again, I don't fly a whole lot.